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Vol 3, No 1 (2018)
ORIGINAL ARTICLE
Published online: 2018-06-12
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EMPATHY AND BURNOUT SYNDROME IN THE PRACTICE OF EMERGENCY SERVICES — PILOT STUDY

Lukasz Czyzewski, Grzegorz Moczulski, Marek Kozluk, Dariusz Daniluk, Dawid Beczek, Artur Karpiarz, Pawel Panasewicz, Krzysztof Izdebski, Dominik Czarnocki, Karol Tomaszewski, Emilian Siemieniuk, Adam Sobieski, Jaroslaw Michalak, Damian Wereda, Kamil Mielczarek, Marcin Madziala
DOI: 10.5603/DEMJ.2018.0002
·
Disaster Emerg Med J 2018;3(1):5-11.

open access

Vol 3, No 1 (2018)
ORIGINAL ARTICLE
Published online: 2018-06-12

Abstract

INTRODUCTION: The burnout syndrome is a result of stress on the work situation and most often concerns pro­fessions requiring emotional and direct contact with another human being. The level of empathy is closely related to the phenomenon of occupational burnout. The aim of the study was to determine the impact of socio-demo­graphic factors of emergency services employees on the level of empathy.

METHOD: In the period January–March 2018, a survey was conducted using a questionnaire — Emphatic Sensi­tiveness Scale (ESC) and an anonymous author’s questionnaire containing questions regarding sex, age, length of employment, occupation, marital status and number of hours worked per month. The survey was addressed to 81 employees of emergency services: paramedics (n = 17) and firefighters (n = 23). The control group consisted of 16 nurses and 25 people performing non–medical professions.

RESULTS: The average number of hours worked per month by the respondents was 189 ± 49. There were 50 fe­males (62%) and 31 males (38%). The questionnaire showed statistically significant differences in perspective taking domain between the control group composed of people working in non-medical professions (25.6 ± 4.3) and emergency services professionals: firefighter (28.7 ± 3.6) vs. paramedic (29.9 ± 3.5) vs. nurse (31.2 ± 3.0), p < 0.001. It has been shown a statistically significant effect of sex on personal distress domain: male (21.4 ± 4.2) vs. female (24.3 ± 4.7), p = 0.005.

CONCLUSIONS: In conclusion, our data indicates that: (1) Nurses were characterised by the highest level of empathy amongst the surveyed professional groups; (2) Females were characterised by a higher level of personal distress; (3) Variables such as sex, age, and length of employment did not affect the level of empathy.

Abstract

INTRODUCTION: The burnout syndrome is a result of stress on the work situation and most often concerns pro­fessions requiring emotional and direct contact with another human being. The level of empathy is closely related to the phenomenon of occupational burnout. The aim of the study was to determine the impact of socio-demo­graphic factors of emergency services employees on the level of empathy.

METHOD: In the period January–March 2018, a survey was conducted using a questionnaire — Emphatic Sensi­tiveness Scale (ESC) and an anonymous author’s questionnaire containing questions regarding sex, age, length of employment, occupation, marital status and number of hours worked per month. The survey was addressed to 81 employees of emergency services: paramedics (n = 17) and firefighters (n = 23). The control group consisted of 16 nurses and 25 people performing non–medical professions.

RESULTS: The average number of hours worked per month by the respondents was 189 ± 49. There were 50 fe­males (62%) and 31 males (38%). The questionnaire showed statistically significant differences in perspective taking domain between the control group composed of people working in non-medical professions (25.6 ± 4.3) and emergency services professionals: firefighter (28.7 ± 3.6) vs. paramedic (29.9 ± 3.5) vs. nurse (31.2 ± 3.0), p < 0.001. It has been shown a statistically significant effect of sex on personal distress domain: male (21.4 ± 4.2) vs. female (24.3 ± 4.7), p = 0.005.

CONCLUSIONS: In conclusion, our data indicates that: (1) Nurses were characterised by the highest level of empathy amongst the surveyed professional groups; (2) Females were characterised by a higher level of personal distress; (3) Variables such as sex, age, and length of employment did not affect the level of empathy.

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Keywords

empathy, paramedic, nurse, firefighter

About this article
Title

EMPATHY AND BURNOUT SYNDROME IN THE PRACTICE OF EMERGENCY SERVICES — PILOT STUDY

Journal

Disaster and Emergency Medicine Journal

Issue

Vol 3, No 1 (2018)

Pages

5-11

Published online

2018-06-12

DOI

10.5603/DEMJ.2018.0002

Bibliographic record

Disaster Emerg Med J 2018;3(1):5-11.

Keywords

empathy
paramedic
nurse
firefighter

Authors

Lukasz Czyzewski
Grzegorz Moczulski
Marek Kozluk
Dariusz Daniluk
Dawid Beczek
Artur Karpiarz
Pawel Panasewicz
Krzysztof Izdebski
Dominik Czarnocki
Karol Tomaszewski
Emilian Siemieniuk
Adam Sobieski
Jaroslaw Michalak
Damian Wereda
Kamil Mielczarek
Marcin Madziala

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