Vol 9, No 1 (2024)
Research paper
Published online: 2023-11-10

open access

Page views 569
Article views/downloads 467
Get Citation

Connect on Social Media

Connect on Social Media

Effects of occupational safety performance on work engagement of emergency workers: mediating role of job satisfaction

Gufte Caner Akin1, Zeynep Feride Olcay2, Murat Yildrim3, Derya Cevik Tasdemir4, Abdulkadir Yildiz1, Lukasz Szarpak567, Jaroslaw Chmielewski58, Francesco Chirico910
Disaster Emerg Med J 2024;9(1):23-35.

Abstract

INTRODUCTION: The issue of occupational health and safety (O.H.S.) is paramount for emergency personnel who are consistently exposed to high-stress situations. Ensuring these workers feel safe, not only physically but mentally and socially, is increasingly recognized as crucial. With the directives of the International Labor Organization (I.L.O.) and pertinent legal regulations, the emphasis on occupational health is surging. Recently, low motivation and inefficiency in emergency workers have begun to manifest as organizational issues. Safe and healthy working environments for emergency personnel are imperative to minimize these problems and reduce work accidents and occupational diseases. This study posits that the occupational safety performance of emergency workers will augment their work engagement and job satisfaction. Additionally, it is hypothesized that job satisfaction will mediate the relationship between occupational safety performance and work engagement.

MATERIAL AND METHODS: A model delineating the relationship between occupational safety performance, job satisfaction, and work engagement among emergency personnel was established. Data were collected from 385 emergency personnel based in Istanbul, Turkiye, to assess their perceptions of occupational safety performance, work engagement, and job satisfaction. Using the snowball sampling method, a questionnaire comprising scales for occupational safety performance, job satisfaction, work engagement, and demographic questions was distributed.

RESULTS: Among emergency personnel, occupational safety performance exhibited a significant positive influence on both job satisfaction and work engagement. Furthermore, job satisfaction had a notable positive effect on work engagement. Crucially, the research indicated that job satisfaction mediated the relationship between occupational safety performance and work engagement.

CONCLUSIONS: This study shows that improving emergency sector occupational safety can boost employee engagement and work satisfaction. Job satisfaction mediates occupational safety performance and work engagement, underlining its importance in emergency workforces. These findings are essential for creating a secure and inspiring workplace for emergency workers and driving policies that emphasize their well-being.

Article available in PDF format

View PDF Download PDF file

References

  1. International Labour Organization (I.L.O.). Available online: World Statistic. https://www.ilo.org/moscow/areas-of-work/occupational-safety-and-health/ (16.08.2022).
  2. Gonczaryk A, Chmielewski J, Strzelecka A, et al. Occupational hazards in the consciousness of the paramedic in emergency medical service. Disaster Emerg Med J. 2022; 7(3): 182–190.
  3. Gonczaryk A, Chmielewski J, Dziechciaz M, et al. Occupational exposure to biological agents in Polish paramedics: a narrative review. Disaster Emerg Med J. 2021; 6(4): 194–203.
  4. Clarke S. The relationship between safety climate and safety performance: a meta-analytic review. J Occup Health Psychol. 2006; 11(4): 315–327.
  5. Aliakbari F, Shabani LE, Dehghan-Abnavi S, et al. Factors affecting burnout in Iranian health care workers during COVID-19: a systematic review. Disaster Emerg Med J. 2023.
  6. Bari M, Fanchen M, Baloch M. TQM Soft Practices and Job Satisfaction; Mediating Role of Relational Psychological Contract. Procedia - Social and Behavioral Sciences. 2016; 235: 453–462.
  7. Gonczaryk A, Chmielewski J, Strzelecka A, et al. Spinal pain syndrome incidence among paramedics in emergency response teams. Disaster Emerg Med J. 2022; 7(4): 215–224.
  8. Mousavipour S, Sheikhbardsiri H, Golitaleb M, et al. Job stress among Iranian firefighters: a systematic review. Disaster Emerg Med J. 2022; 7(4): 239–244.
  9. Yusuf RM, Eliyana A, Sari ON. The Influence of Occupational Safety and Health on Performance with Job Satisfaction as Intervening Variables (Study on the Production Employees in PT. Mahakarya Rotanindo, Gresik). American Journal of Economics. 2012; 2(4): 136–140.
  10. Cevik Tasdemir D. The effects of occupational health and safety on employee performance and the mediating role of job satisfaction. Hiperlink Yayınevi, İstanbul 2019.
  11. Raines MS. Engaging employees – another step in improving safety. Professional Safety. 2011; 54(4): 36–43.
  12. Vance RJ. Employee engagement and commitment – a guide to understanding measuring and increasing engagement in your organization. Society for Human Resource Management, Alexandria 2006: 1–53.
  13. Harter J, Schmidt F, Killham E, et al. Q12 Meta-analysis. The Gallup Organization, Washington 2006.
  14. Gonczaryk A, Sady N, Motyl M, et al. Prevalence of sleep disturbances among emergency response team paramedics working in shift systems. Disaster Emerg Med J. 2023; 8(1): 1–9.
  15. Wachter JK, Yorio PL. A system of safety management practices and worker engagement for reducing and preventing accidents: an empirical and theoretical investigation. Accid Anal Prev. 2014; 68: 117–130.
  16. Wu TC, Chen CH, Li CC. A correlation among safety leadership, safety climate and safety performance. Journal of Loss Prevention in the Process Industries. 2008; 21(3): 307–318.
  17. Neal A, Griffin MA, Hart PM. The impact of organizational climate on safety climate and individual behavior. Safety Science. 2000; 34(1-3): 99–109.
  18. Griffin MA, Neal A. Perceptions of safety at work: a framework for linking safety climate to safety performance, knowledge, and motivation. J Occup Health Psychol. 2000; 5(3): 347–358.
  19. Ekingen E. Adaptation of the occupational safety performance scale to Turkish: validity and reliability study. Bandırma Onyedi Eylül University Journal of Health Sciences and Research. 2021; 3(2): 110–117.
  20. BURKE M, SARPY S, TESLUK P, et al. GENERAL SAFETY PERFORMANCE: A TEST OF A GROUNDED THEORETICAL MODEL. Personnel Psychology. 2002; 55(2): 429–457.
  21. Britt T, Dickinson J, Greene-Shortridge T, et al. Self-Engagement at Work. Positive Organizational Behavior. 2007: 143–158.
  22. Kahn WA. PSYCHOLOGICAL CONDITIONS OF PERSONAL ENGAGEMENT AND DISENGAGEMENT AT WORK. Academy of Management Journal. 1990; 33(4): 692–724.
  23. Merino-Soto C, Lozano-Huamán M, Lima-Mendoza S, et al. Ultrashort Version of the Utrecht Work Engagement Scale (UWES-3): A Psychometric Assessment. International Journal of Environmental Research and Public Health. 2022; 19(2): 890.
  24. Schaufeli W, Bakker A, Salanova M. The Measurement of Work Engagement With a Short Questionnaire. Educational and Psychological Measurement. 2016; 66(4): 701–716.
  25. Bakker A, Bal M. Weekly work engagement and performance: A study among starting teachers. Journal of Occupational and Organizational Psychology. 2010; 83(1): 189–206.
  26. Bledow R, Schmitt A, Frese M, et al. The affective shift model of work engagement. J Appl Psychol. 2011; 96(6): 1246–1257.
  27. Liu Y, Ye L, Guo M. The influence of occupational calling on safety performance among train drivers: The role of work engagement and perceived organizational support. Safety Science. 2019; 120: 374–382.
  28. Bakker A, Albrecht S, Leiter M. Key questions regarding work engagement. European Journal of Work and Organizational Psychology. 2011; 20(1): 4–28.
  29. Rich B, Lepine J, Crawford E. Job Engagement: Antecedents and Effects on Job Performance. Academy of Management Journal. 2010; 53(3): 617–635.
  30. Warr P, Inceoglu I. Job engagement, job satisfaction, and contrasting associations with person-job fit. J Occup Health Psychol. 2012; 17(2): 129–138.
  31. Daley D. Job satisfaction versus job engagement: A comparative analysis on perceptions of accountability and turnover. International Journal of Organization Theory & Behavior. 2017; 20(2): 161–192.
  32. Yuan Z, Li Y, Tetrick LE. Job hindrances, job resources, and safety performance: The mediating role of job engagement. Appl Ergon. 2015; 51: 163–171.
  33. Wen X, Gu L, Wen S. Job satisfaction and job engagement: Empirical evidence from food safety regulators in Guangdong, China. Journal of Cleaner Production. 2019; 208: 999–1008.
  34. Vroom VH. Work and motivation. John Wiley & Sons, New York 1964.
  35. Hoppock R. Job satisfaction. Harper & Brothers, New York 1935.
  36. Mullins LJ. Management and organizational behavior, 6th ed. PrenticeHall 1993.
  37. Çekmecelioğlu H. Evaluation of the effects of job satisfaction and organizational commitment attitudes on turnover intention and productivity: a research. ISGUC The Journal of Industrial Relationsand Human Resources. 2006; 8(2): 153–168.
  38. Mihiravi DP, Perera GDN. Impact of occupational safety and health practices on job satisfaction a study in selected large scale apparel firms in Colombo district. 3rd International HRM Conference. 2016; 3(1): 169–176.
  39. Tait R, Walker D. Motivating the Workforce. Journal of Safety Research. 2000; 31(4): 243–251.
  40. Khaleghi S, Moghaddam AS, Moradi Y, et al. Is Nurses' Job Satisfaction Related to Occupational Health and Safety Management? Iran J Public Health. 2021; 50(8): 1738–1739.
  41. Ajala EM. The influence of workplace environment on workers' welfare, performance and productivity. The African Symposium 2012.
  42. Gyekye SA. Workers' perceptions of workplace safety and job satisfaction. Int J Occup Saf Ergon. 2005; 11(3): 291–302.
  43. Sembe F. Effect of Selected Occupational Health and Safety Management Practices on Job Satisfaction of Employees in University Campuses in Nakuru Town, Kenya. Journal of Human Resource Management. 2017; 5(5): 70.
  44. Tengilimoglu D, Celik E, Guzel A. The Effect of Safety Culture on Safety Performance: Intermediary Role of Job Satisfaction. British Journal of Economics, Management & Trade. 2016; 15(3): 1–12.
  45. Magnavita N, Chirico F. Shift Office Work. Med Lav. 2023; 114(4): e2023037.
  46. Nucer G, Chirico F, Yildirim M, et al. Addressing burnout nd PTSD mong prmedics nd emergency stff fter the COVID-19 pndemic: the role of occuptionl helth services nd workplce progrms. Disaster Emerg Med J. 2023.
  47. Tarchi L, Crescenzo P, Castellini G, et al. Volunter-aholism: A comprehensive model of personality, burnout, and mental distress in a sample of healthcare first responders of the Italian Red Cross Auxiliary Corps. J Health Soc Sci. 2023; 8(2): 103–120.
  48. Chirico F, Afolabi AA, Ilesanmi OS, et al. Workplace violence against healthcare workers during the COVID-19 pandemic: A systematic review. J Health Soc Sci. 2022; 7(1): 14–35.
  49. Chirico F, Leiter M. Tackling stress, burnout, suicide, and preventing the “Great resignation” phenomenon among healthcare workers (during and after the COVID-19 pandemic) for maintaining the sustainability of healthcare systems and reaching the 2030 Sustainable Development Goals. J Health Soc Sci. 2022; 7(1): 9–13.
  50. Chirico F, Sacco A, Szarpak L, et al. Training first aid rescuers at workplace during the COVID-19 pandemic in Italy: challenges and opportunities. Epidemiol Prev. 2021; 45(6): 434–435.
  51. Chirico F, Afolabi AA, Ilesanmi OS, et al. Prevalence, risk factors and prevention of burnout syndrome among healthcare workers: An umbrella review of systematic reviews and meta-analyses. J Health Soc Sci. 2021; 6(4): 465–491.
  52. Magnavita N, Chirico F, Sacco A. COVID-19: from hospitals to courts. Lancet. 2021; 397(10284): 1542.
  53. Chirico F, Crescenzo P, Sacco A, et al. Prevalence of burnout syndrome among Italian volunteers of the Red Cross: a cross-sectional study. Ind Health. 2021; 59(2): 117–127.
  54. Chirico F, Nucera G. Tribute to healthcare operators threatened by COVID-19 pandemic. J Health Soc Sci. 2020; 5(2): 165–168.
  55. Chirico F, Magnavita N. Covid-19 infection in Italy: An occupational injury. S Afr Med J. 2020; 110(6): 12944.
  56. Chirico F, Nucera G, Szarpak L, et al. The Cooperation Between Occupational and Public Health Stakeholders and Its Decisive Role in the Battle Against the COVID-19 Pandemic. Disaster Med Public Health Prep. 2021; 17: e100.
  57. Tomao P, Zaffina S, Di Pr, et al. The interplay between psychosocial stressors and biological hazards among healthcare workers during the COVID-19 pandemic. J Health Soc Sci. 2022; 7(4): 368–380.
  58. Di Pr, Cicchetti A, Marazza M, et al. Return-on-Investment of Workplace Health Promotion programs: New Total Worker Health® strategies in the framework of the “One Health” approach. J Health Soc Sci. 2022; 7(4): 355–362.
  59. Yildirim M, Cagis ZG, Crescenzo P, et al. Vulnerability and self-efficacy predict loneliness among the Turkish public during the COVID-19 pandemic. J Health Soc Sci. 2022; 7(4): 410–421.
  60. Yıldırım M, Çağış ZG, Batra K, et al. Role of resilience in psychological adjustment and satisfaction with life among undergraduate students in Turkey: A cross-sectional study. J Health Soc Sci. 2022; 7(2): 224–235.
  61. Yıldırım M, Aziz Ah, Nucera G, et al. Self-compassion mediates the relationship between mindfulness and flourishing. J Health Soc Sci. 2022; 7(1): 89–98.
  62. Chirico F, Capitanelli I, Nowrouzi-Kia B, et al. Animal-assisted interventions and post-traumatic stress disorders of military workers and veterans: A systematic review. J Health Soc Sci. 2022; 7(2): 152–180.
  63. Chirico F, Magnavita N. Burnout Syndrome and Meta-Analyses: Need for Evidence-Based earch in Occupational . Comments on Prevalence of Burnout in Medical and Surgical idents: A Meta-Analysis. Int J Environ Res Public Health. 2019; 17(3): 741.
  64. Vinodkumar MN, Bhasi M. Safety management practices and safety behaviour: assessing the mediating role of safety knowledge and motivation. Accid Anal Prev. 2010; 42(6): 2082–2093.
  65. Başol O, Çömlekçi MF. Adaptation of job satisfaction scale: validity and reliability study. Journal of Kırklareli University Vocational School of Social Sciences. 2020; 1(2): 17–31.
  66. Brayfield A, Rothe H. An index of job satisfaction. Journal of Applied Psychology. 1951; 35(5): 307–311.
  67. Judge TA, Locke EA, Durham CC, et al. Dispositional effects on job and life satisfaction: the role of core evaluations. J Appl Psychol. 1998; 83(1): 17–34.
  68. Eryılmaz E, Doğan T. Subjective well-being at work: examining the psychometric properties of the Utrecht Work Engagement Scale. Clinical Psychiatry. 2012; 15(1): 49–55.
  69. Özkalp E, Meydan B. Analysis of the reliability and validity of the Work Engagement Scale developed by Schaufeli and Bakker in Turkish. Journal of Business, Power Industrial Relations and Human Resources. 2015; 17(3): 4–19.
  70. Anderson J, Gerbing D. Structural equation modeling in practice: A review and recommended two-step approach. Psychological Bulletin. 1988; 103(3): 411–423.
  71. Hoyle RH. Handbook of structural equation modeling. Guilford Press 2012.
  72. Hair JF, Hult GTM, Ringle CM, Sarstedt M. A primer on partial least squares structural equation modeling. Sage 2014.
  73. Tabachnick BG, Fidell LS. Using multivariate statistics. 6th ed. Pearson Education. 2013.
  74. Everitt BS. The Cambridge dictionary of statistics. Cambridge University Press 1998.
  75. Browne MW, Cudeck R. Alternative ways of assessing model fit. In: Bollen K, Long J. ed. Testing structural equation models. Sage, Newbury Park 1993: 136–162.
  76. Jöreskog KG, Sorbom D. LISREL 8: structural equation modeling with the simplis command language. Scientific Software International, Inc, Lincolnwood 1993.
  77. McDonald R, Marsh H. Choosing a multivariate model: Noncentrality and goodness of fit. Psychological Bulletin. 1990; 107(2): 247–255.
  78. Cortina J. What is coefficient alpha? An examination of theory and applications. Journal of Applied Psychology. 1993; 78(1): 98–104.
  79. Malhotra NK, Dash S. Marketing research: An applied orientation. Pearson, London 2011.
  80. Hu L, Bentler P. Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives. Structural Equation Modeling: A Multidisciplinary Journal. 1999; 6(1): 1–55.
  81. Gustafson J, Cooper L. Collaboration in Small Groups: Theory and Technique for the Study of Small-Group Processes. Human Relations. 2016; 31(2): 155–171.
  82. Çağış ZG, Yıldırım M. Understanding the effect of fear of COVID-19 on COVID-19 burnout and job satisfaction: a mediation model of psychological capital. Psychol Health Med. 2023; 28(1): 279–289.
  83. Ekingen E, Teleş M, Yıldız A, et al. Mediating effect of work stress in the relationship between fear of COVID-19 and nurses' organizational and professional turnover intentions. Arch Psychiatr Nurs. 2023; 42: 97–105.
  84. Falco A, Girardi D, Dal Corso L, et al. The perceived risk of being infected at work: An application of the job demands-resources model to workplace safety during the COVID-19 outbreak. PLoS One. 2021; 16(9): e0257197.
  85. Green Z, Yıldırım M, Jalal R. Testing the Career Construction Model of Adaptation in a Sample of Afghanistan’s Working Adults: A Longitudinal Study. Journal of Career Assessment. 2022; 31(1): 50–67.
  86. Yıldırım M, Şanlı M. Psychometric properties of the Turkish version of the COVID-19 Impact Scale in university students. Journal of School and Educational Psychology. 2023; 3(1): 22–33.
  87. Yıldırım M, Çağış ZG, Williams G. Fear of COVID-19, intolerance of uncertainty, psychological capital, and positive future expectations: Tests of mediating relationships with healthcare workers. Arch Psychiatr Nurs. 2023; 45: 158–163.
  88. Chirico F, Sacco A, Ferrari G. “Total Worker Health” strategy to tackle the COVID-19 pandemic and future challenges in the workplace. J Health Soc Sci. 2021; 6(4): 452–457.
  89. Chirico F, Nowrouzi-Kia B. Post-COVID-9 Syndrome and new challenges posed by climate change require an interdisciplinary approach: The role of occupational health services. J Health Soc Sci. 2022; 7(2): 132–136.
  90. Chirico F, Batra K, Ravi B, et al. Spiritual well-being and burnout syndrome in healthcare: A systematic review. J Health Soc Sci. 2023; 8(1): 13–32.
  91. Chirico F, Sacco A, Magnavita N. Integrating mandatory occupational health practice and workplace health promotion programs to reduce the high burden of work-related diseases. J Health Soc Sci. 2023; 8(2): 98–102.
  92. Chirico F, Acquadro Maran D, Sharma M. Editorial: Spirituality in the workplace. Front Psychol. 2023; 14: 1162716.