open access

Vol 14, No 4 (2020)
Review paper
Published online: 2020-08-19
Get Citation

Marshall Rosenberg’s non-violent communication as the language of life in a doctor–patient relationship

Hanna Gęsińska, Beata Hołtyń, Agnieszka Nowakowska-Arendt, Małgorzata Krajnik
DOI: 10.5603/PMPI.2020.0022
·
Palliat Med Pract 2020;14(4):285-289.

open access

Vol 14, No 4 (2020)
Review articles
Published online: 2020-08-19

Abstract

The aim of the article is to present Marshall Bertrand Rosenberg’s concept of non-violent communication
(NVC) and usefulness in the doctor-patient relationship. M. B. Rosenberg’s concept of NVC was based
on the assumption that a person’s natural ability is empathy directed towards other people and towards
themselves. However, our culture suppresses these natural abilities. The language offers many expressions
that block natural compassion because they are overfilled with moral judgments, judging comparisons,
punishments, arousing feelings of guilt or shame. The author of NVC proposes a four-phase model of
empathic non-violent and non-manipulative communication, which is the basis for changes in the thought
process: observing without judging, recognising, relating the feelings currently experienced to needs (values)
and formulating concrete requests instead of demands.

Abstract

The aim of the article is to present Marshall Bertrand Rosenberg’s concept of non-violent communication
(NVC) and usefulness in the doctor-patient relationship. M. B. Rosenberg’s concept of NVC was based
on the assumption that a person’s natural ability is empathy directed towards other people and towards
themselves. However, our culture suppresses these natural abilities. The language offers many expressions
that block natural compassion because they are overfilled with moral judgments, judging comparisons,
punishments, arousing feelings of guilt or shame. The author of NVC proposes a four-phase model of
empathic non-violent and non-manipulative communication, which is the basis for changes in the thought
process: observing without judging, recognising, relating the feelings currently experienced to needs (values)
and formulating concrete requests instead of demands.

Get Citation

Keywords

non-violent communication, empathy, doctor-patient communication, feelings, needs

About this article
Title

Marshall Rosenberg’s non-violent communication as the language of life in a doctor–patient relationship

Journal

Palliative Medicine in Practice

Issue

Vol 14, No 4 (2020)

Article type

Review paper

Pages

285-289

Published online

2020-08-19

DOI

10.5603/PMPI.2020.0022

Bibliographic record

Palliat Med Pract 2020;14(4):285-289.

Keywords

non-violent communication
empathy
doctor-patient communication
feelings
needs

Authors

Hanna Gęsińska
Beata Hołtyń
Agnieszka Nowakowska-Arendt
Małgorzata Krajnik

References (22)
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