open access

Vol 68, No 2 (2017)
MARITIME PSYCHOLOGY Case report
Published online: 2017-06-27
Submitted: 2016-08-08
Accepted: 2017-06-07
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Exploring the core of crew resource management course: speak up or stay silent

Roar Espevik, Evelyn Rose Saus, Olav Kjellvold Olsen
DOI: 10.5603/IMH.2017.0023
·
International Maritime Health 2017;68(2):126-132.

open access

Vol 68, No 2 (2017)
MARITIME PSYCHOLOGY Case report
Published online: 2017-06-27
Submitted: 2016-08-08
Accepted: 2017-06-07

Abstract

The Norwegian Costal Express travels 24/7 along a coast considered as one of the most dangerous littoral areas of the world. It is crucial for safe voyage to speak up when one of the crewmembers discovers a discrepancy or vital new information to the passage that needs to be shared and acted upon. Crew resource management courses are intended to increase safety and we suggest that the key is to enhance the ability to speak up. Watch keepers valued a 4-h course intended to enhance the ability to speak up and improve listening skills as highly relevant (89%) and educational (69%). These high scores indicate that this type of training is necessary to improve safety.  

Abstract

The Norwegian Costal Express travels 24/7 along a coast considered as one of the most dangerous littoral areas of the world. It is crucial for safe voyage to speak up when one of the crewmembers discovers a discrepancy or vital new information to the passage that needs to be shared and acted upon. Crew resource management courses are intended to increase safety and we suggest that the key is to enhance the ability to speak up. Watch keepers valued a 4-h course intended to enhance the ability to speak up and improve listening skills as highly relevant (89%) and educational (69%). These high scores indicate that this type of training is necessary to improve safety.  

Get Citation

Keywords

teamwork, communication, shared mental models, crew/bridge resource management

About this article
Title

Exploring the core of crew resource management course: speak up or stay silent

Journal

International Maritime Health

Issue

Vol 68, No 2 (2017)

Pages

126-132

Published online

2017-06-27

DOI

10.5603/IMH.2017.0023

Bibliographic record

International Maritime Health 2017;68(2):126-132.

Keywords

teamwork
communication
shared mental models
crew/bridge resource management

Authors

Roar Espevik
Evelyn Rose Saus
Olav Kjellvold Olsen

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