open access
Cultural differences in emotional intelligence among top officers on board merchant ships
open access
Abstract
The current research investigated cultural differences in emotional intelligence among top officers on board vessels of multicultural maritime companies. We found that Southeast Asian officers scored higher than European officers on the total Emotional Intelligence scale. When separating the EQ scale in its facets, higher scores for Asian officers were found on “Utilization of emotions”, “Handling relationships”, and on “Self-control”. Another finding was that Chief officers/Second engineers scored higher than Masters/Chief Officers on “Self-control”. Finally, we found a negative correlation between age and scores on the facet of “Self-control”. These crosscultural differences may have implications for interpersonal relations and ship management.
Abstract
The current research investigated cultural differences in emotional intelligence among top officers on board vessels of multicultural maritime companies. We found that Southeast Asian officers scored higher than European officers on the total Emotional Intelligence scale. When separating the EQ scale in its facets, higher scores for Asian officers were found on “Utilization of emotions”, “Handling relationships”, and on “Self-control”. Another finding was that Chief officers/Second engineers scored higher than Masters/Chief Officers on “Self-control”. Finally, we found a negative correlation between age and scores on the facet of “Self-control”. These crosscultural differences may have implications for interpersonal relations and ship management.
Keywords
emotional intelligence; maritime officers; cultural differences
About this articleTitle
Cultural differences in emotional intelligence among top officers on board merchant ships
Journal
Issue
Article type
Original article
Pages
90-95
Published online
2012-09-03
Page views
1293
Article views/downloads
4751
Bibliographic record
IMH 2012;63(2):90-95.
Keywords
emotional intelligence
maritime officers
cultural differences
Authors
Bjorn Helge Johnsen
Philippine Meeus
Jon Meling
Torbjorn Rogde
Jarle Eid
Roar Esepevik
Olav Kjellevold Olsen
Jan Sommerfelt-Pettersen
