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Vol 17, No 1 (2020)
Research paper
Published online: 2020-03-01

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Consequences of aggressive behavior of the patients with mental disorders for medical personnel

Anna Mosiołek12, Jacek Gierus12, Mateusz Margański2, Katarzyna Margańska2, Agata Szulc12
Psychiatria 2020;17(1):23-28.

Abstract

Introduction: the study aimed to assess the frequency of aggressive behavior on the part of patients with mental
disorders. And declared ways for medical staff to deal with the consequences of aggression.

Material and methods: The study was a survey, it was carried out once, in 5 cities in Poland. 102 questionnaires
completed by medical workers working in medical facilities with patients were assessed. With mental disorders. The
survey consisted of a demographic and descriptive part and 14 questions regarding types of aggression, the frequency
of aggressive behavior, ways of dealing with aggression and the type of damage suffered by the staff.

Results: Most of the examined people experienced aggression from patients with at least moderate power, and a significant
proportion of the subjects suffered burnout or psychological problems as a result of the aggression. Dealing with
the effects of aggression mainly involved discussing the situation in the team, slightly less often — using procedures.

Conclusions: medical institutions have insufficient number of preventive measures that may affect the level of exposure
of personnel to aggression from the patient’s site. Authors recommend implementation of clinical risk management in
health care facilities.

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