Vol 17, No 1 (2020)
Research paper
Published online: 2020-03-01
Get Citation

Consequences of aggressive behavior of the patients with mental disorders for medical personnel

Anna Mosiołek, Jacek Gierus, Mateusz Margański, Katarzyna Margańska, Agata Szulc
DOI: 10.5603/PSYCH.2020.0004
·
Psychiatria 2020;17(1):23-28.

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Vol 17, No 1 (2020)
Prace oryginalne - nadesłane
Published online: 2020-03-01

Abstract

Introduction: the study aimed to assess the frequency of aggressive behavior on the part of patients with mental
disorders. And declared ways for medical staff to deal with the consequences of aggression.

Material and methods: The study was a survey, it was carried out once, in 5 cities in Poland. 102 questionnaires
completed by medical workers working in medical facilities with patients were assessed. With mental disorders. The
survey consisted of a demographic and descriptive part and 14 questions regarding types of aggression, the frequency
of aggressive behavior, ways of dealing with aggression and the type of damage suffered by the staff.

Results: Most of the examined people experienced aggression from patients with at least moderate power, and a significant
proportion of the subjects suffered burnout or psychological problems as a result of the aggression. Dealing with
the effects of aggression mainly involved discussing the situation in the team, slightly less often — using procedures.

Conclusions: medical institutions have insufficient number of preventive measures that may affect the level of exposure
of personnel to aggression from the patient’s site. Authors recommend implementation of clinical risk management in
health care facilities.

Abstract

Introduction: the study aimed to assess the frequency of aggressive behavior on the part of patients with mental
disorders. And declared ways for medical staff to deal with the consequences of aggression.

Material and methods: The study was a survey, it was carried out once, in 5 cities in Poland. 102 questionnaires
completed by medical workers working in medical facilities with patients were assessed. With mental disorders. The
survey consisted of a demographic and descriptive part and 14 questions regarding types of aggression, the frequency
of aggressive behavior, ways of dealing with aggression and the type of damage suffered by the staff.

Results: Most of the examined people experienced aggression from patients with at least moderate power, and a significant
proportion of the subjects suffered burnout or psychological problems as a result of the aggression. Dealing with
the effects of aggression mainly involved discussing the situation in the team, slightly less often — using procedures.

Conclusions: medical institutions have insufficient number of preventive measures that may affect the level of exposure
of personnel to aggression from the patient’s site. Authors recommend implementation of clinical risk management in
health care facilities.

Get Citation

Keywords

aggression in the workplace, the consequences of aggression, aggressive behavior

About this article
Title

Consequences of aggressive behavior of the patients with mental disorders for medical personnel

Journal

Psychiatria (Psychiatry)

Issue

Vol 17, No 1 (2020)

Article type

Research paper

Pages

23-28

Published online

2020-03-01

DOI

10.5603/PSYCH.2020.0004

Bibliographic record

Psychiatria 2020;17(1):23-28.

Keywords

aggression in the workplace
the consequences of aggression
aggressive behavior

Authors

Anna Mosiołek
Jacek Gierus
Mateusz Margański
Katarzyna Margańska
Agata Szulc

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