open access

Vol 69, No 3 (2018)
Original article
Submitted: 2018-04-16
Accepted: 2018-07-23
Published online: 2018-09-27
Get Citation

Turkish Telemedical Assistance Service: last four years of activity

Erkan Çakır1, Ömer Arslan1
DOI: 10.5603/IMH.2018.0030
·
Pubmed: 30270420
·
International Maritime Health 2018;69(3):184-191.
Affiliations
  1. Dokuz Eylül University Maritime Faculty, Tınaztepe Campus, Izmir, Turkey

open access

Vol 69, No 3 (2018)
MARITIME TELEMEDICINE Original article
Submitted: 2018-04-16
Accepted: 2018-07-23
Published online: 2018-09-27

Abstract

Background: Telemedical Assistance Service (TMAS) is very important for seafarers and passengers who are far from full-fledged health services. This study aimed to determine the frequency of using Turkish TMAS by seafarers and other patients and to compare the given services.

Materials and methods: The data obtained from calls to Turkish TMAS in between 2014 and 2017 are composed of 5080 calls. In the study, they were examined in two groups as calls regarding seafarers and other patients. Also, the diseases or injuries related to these calls were evaluated in 22 main groups according to ICD-10 code. All of these cases were analysed by using descriptive statistics according to types of callers, type of diseases, types of given services and methods of contacts.

Results: There were 5080 contacts to Turkish TMAS from January 2014 to December 2017. Contacts were 92.3% for seafarers and 7.7% for other patients. The most common reason of contacts was similar for both seafarers and other patients and it was injury and poisoning situations. While the most common service given to seafarers was giving a medicine or other treatment, the most common service given to other patients was medical evacuation.

Conclusions: This study laid weight on diseases or injuries of seafarers and other patients at sea. According to this situation, TMAS can improve and maintain its service quality and also in the light of the findings, a guide for seafarers and other patients can be prepared in order to lessen such diseases and injuries.

Abstract

Background: Telemedical Assistance Service (TMAS) is very important for seafarers and passengers who are far from full-fledged health services. This study aimed to determine the frequency of using Turkish TMAS by seafarers and other patients and to compare the given services.

Materials and methods: The data obtained from calls to Turkish TMAS in between 2014 and 2017 are composed of 5080 calls. In the study, they were examined in two groups as calls regarding seafarers and other patients. Also, the diseases or injuries related to these calls were evaluated in 22 main groups according to ICD-10 code. All of these cases were analysed by using descriptive statistics according to types of callers, type of diseases, types of given services and methods of contacts.

Results: There were 5080 contacts to Turkish TMAS from January 2014 to December 2017. Contacts were 92.3% for seafarers and 7.7% for other patients. The most common reason of contacts was similar for both seafarers and other patients and it was injury and poisoning situations. While the most common service given to seafarers was giving a medicine or other treatment, the most common service given to other patients was medical evacuation.

Conclusions: This study laid weight on diseases or injuries of seafarers and other patients at sea. According to this situation, TMAS can improve and maintain its service quality and also in the light of the findings, a guide for seafarers and other patients can be prepared in order to lessen such diseases and injuries.

Get Citation

Keywords

telemedicine, maritime health, seafarer, occupational health

About this article
Title

Turkish Telemedical Assistance Service: last four years of activity

Journal

International Maritime Health

Issue

Vol 69, No 3 (2018)

Article type

Original article

Pages

184-191

Published online

2018-09-27

DOI

10.5603/IMH.2018.0030

Pubmed

30270420

Bibliographic record

International Maritime Health 2018;69(3):184-191.

Keywords

telemedicine
maritime health
seafarer
occupational health

Authors

Erkan Çakır
Ömer Arslan

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